Real Advice from the Pros—And What to Know Before You Start
Welcome to the first edition of our Craftsperson’s Guide series—your monthly look behind the scenes with skilled professionals at Handyman Connection locations across North America. Whether you’re patching up a few loose boards or dreaming of a full backyard transformation, these guides offer expert advice, hands-on tips, and project insights straight from the source.
This month, we spoke with Kori Farr, the owner of Handyman Connection of Newburg, who brings years of experience and a no-nonsense approach to one of the most requested home improvement projects: deck repairs. Here’s what he had to say about getting started, staying on budget, and making sure the job is done right.
How It Started
How did you get started with Handyman Connection?
“I was approached by a broker,” Kori shared. “I had the background, I knew the work—and it made sense to partner with a company that values professionalism, reputation, and relationships.”
Today, Kori and his team are known for high-quality results, especially in exterior projects like decks, patios, and porches.
What Deck Services Are Most In Demand?
Kori says the most common deck-related services include carpentry, flooring, and painting. “Those three have really become our most popular,” he notes. “A lot of homeowners want to revive the look and feel of their deck without starting from scratch.”
Whether it’s replacing rotted boards, repainting handrails, or reinforcing the frame, Kori’s team handles everything with precision and care.
The Deck Repair Process, Step-by-Step
Here’s how Kori and his team approach a new deck build or repair:
- Initial consultation – The process begins with a call, text, or email from the customer.
- On-site inspection – Kori or a team member visits the property to assess the condition and gather accurate measurements.
- Estimate & permits – After inspection, they provide a detailed cost breakdown and determine whether permits are required.
- Contract & deposit – Once agreed upon, the contract is signed and a deposit is collected.
- Material planning – A lead craftsperson is assigned, materials are ordered, and a dumpster is scheduled if needed.
This organized approach ensures the project stays smooth, efficient, and stress-free for the homeowner.
Helping Customers Choose Materials
When it comes to material selection, Kori starts with one thing: questions. “We ask what they’ve used before, how much maintenance they want, and what kind of look they’re going for. If they want something other than wood, I usually send them directly to the supplier so they can get hands-on with samples.”
This personalized approach helps customers make informed decisions that align with their lifestyle and budget.
Commitment to Quality and Clear Communication
For Kori, long-term durability is non-negotiable. “Everything is screwed—no questions asked,” he says. “We don’t cut corners, and we always offer a sealant or stain package once the final inspection is complete.”
Communication during the job is simple but effective: “I pop in periodically. We stay visible and involved. Customers appreciate that.”
Final Thoughts from Kori Farr
What advice do you have for homeowners thinking about deck upgrades?
“Hire someone licensed, insured, and bonded,” Kori emphasizes. “But more importantly, hire someone who cares more about the relationship than selling a project. That’s what makes a lasting difference.”
Ready to Get Started?
Whether you’re repairing a few boards or rebuilding your entire deck, the right help can make all the difference. With pros like Kori Farr leading the way, Handyman Connection is here to guide you every step of the way.
Call, text, or email your local Handyman Connection office today to schedule your deck consultation—and bring your outdoor space back to life.
The post Craftsperson’s Guide to Deck Repairs: Expert Tips from Handyman Connection appeared first on Handyman Connection.